CarExt ROADSIDE ASSISTANCE & SERVICE NETWORK

Stranded on the road, never alone.

A field-operations network connecting a help call to the nearest, most suitable team within seconds. Orchestrated from a single center, live at every moment from call to intervention.

SOS

WHAT IT IS

The fastest path to help.

CarExt is Clevel's roadside-assistance and service-network company. It connects a help call to the nearest, most suitable team within seconds; the driver is never left alone.

road

PROBLEMS SOLVED

A breakdown is not a crisis — it's a well-managed process.

Waiting

Instant match with the nearest team

The request is matched with the most suitable team within seconds; the driver never waits uncertainly by the roadside.

Blind spots

Live visibility on every call

The location of each call, the team handling it and its current stage are tracked clearly at all times.

Fragmentation

The entire network from one center

A wide service-provider network, managed from a single point by capacity and performance.

HOW IT WORKS

From call to resolution, in a single flow.

CALL

Help call within seconds

The driver requests help with a single tap; location, vehicle and need land in the system instantly.

MATCHING

Automatic assignment to the nearest team

The most suitable team is chosen by location, expertise and availability; no calls needed, the system routes.

ROUTING

Real-time guidance to the team

The field team is guided by navigation; the driver watches the team approach live.

ARRIVAL

Team on site

The team arrives and the intervention begins; every step is recorded as a status.

RESOLUTION

Resolution with recorded evidence

The intervention is completed; outcome and satisfaction are measured with data and turned into a report.

SERVICE MODEL

Infrastructure that keeps your operation live.

Call & field app

An interface uniting driver and field team on the same live data.

Service-network management

A layer managing the provider network from one center by capacity and performance.

Performance analytics

A metric set continuously measuring response time and satisfaction.

Every organization that builds trust on the road.

ORGANIZATIONS SERVED

Insurance & assistance

Organizations delivering roadside assistance at scale.

Fleets & vehicle brands

Brands committed to roadside assistance.

Service & maintenance networks

Providers coordinating field teams.

CONTACT

CarExt for your roadside-assistance network.

A review of your field operation with the CarExt team.

Get in touch → Website ↗

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